Privacy Policy
Last updated: [Insert Date]
1. Introduction
Welcome to Launderme (“we”, “our”, “us”).
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.launderme.co.uk or use our services.
Launderme provides commercial laundry and linen services across Newquay and Cornwall.
For the purposes of data protection law, Launderme is the Data Controller of your personal data.
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2. Information We Collect
We may collect and process the following types of personal data:
Information You Provide to Us
•Name
•Business name
•Email address
•Telephone number
•Collection/delivery address
•Service enquiries and booking details
•Any information you provide via contact forms, email or phone
Information Automatically Collected
When you visit our website, we may collect:
•IP address
•Browser type and version
•Pages visited
•Time and date of visit
•Website usage data
This data helps us improve our website performance and user experience.
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3. How We Use Your Information
We use your information to:
•Respond to enquiries
•Provide laundry and collection/delivery services
•Manage bookings and service agreements
•Send service updates and invoices
•Improve our website and services
•Comply with legal obligations
We will only use your data when we have a lawful basis to do so, including:
•Performance of a contract
•Legitimate business interests
•Legal compliance
•Your consent (where required)
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4. Marketing Communications
We may send occasional service-related communications.
We will only send marketing emails where:
•You have opted in, or
•You are an existing business client and communications relate to similar services
You may unsubscribe at any time by contacting us at:
📧 info@launderme.co.uk
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5. Sharing Your Information
We do not sell your personal data.
We may share data with trusted third parties where necessary, including:
•Payment processing providers
•IT and website hosting providers
•Accountants or professional advisers
•Delivery and logistics partners
All third parties are required to respect your data and keep it secure.
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6. Data Storage & Security
We take appropriate technical and organisational measures to protect your data, including:
•Secure servers
•Password-protected systems
•Restricted access to personal information
We retain personal data only for as long as necessary for business or legal purposes.
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7. Cookies
Our website may use cookies to:
•Improve website performance
•Analyse visitor behaviour
•Enhance user experience
You can control or disable cookies through your browser settings.
For more information, please see our Cookie Policy [if you create one separately].
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8. Your Data Protection Rights
Under UK GDPR, you have the right to:
•Access your personal data
•Request correction of inaccurate data
•Request deletion of your data
•Restrict processing
•Object to processing
•Request data portability
•Withdraw consent at any time
To exercise these rights, please contact:
📧 info@launderme.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
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11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Launderme
Newquay, Cornwall
Email: info@launderme.co.uk
Website: www.launderme.co.uk